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Frequently Asked Questions

Expert Care. Here.

I Have a Question About COVID Testing and/or Vaccination?

For the most up to date information regarding COVID, click here.

How Can I Find a Doctor?

Finding a doctor is one of the most important decisions you’ll make.

Click here to Find a Doctor or you can call 1-855-ExcelaDoc for help with finding a doctor and making an appointment.

I Need to Schedule an Appointment.

For help with scheduling an appointment, please call 1-855-ExcelaDoc.

To schedule a test, such as an MRI, ultrasound, mammogram or CT, call 724-689-0100.

Where Are Your Quikdraw / Quikdraw Plus Locations?

At Excela Health QuikDraw and QuikDraw Plus, we make blood work quick and simple. Bring your doctor’s order for prompt, reliable results. No appointment needed for blood work, routine x-ray or EKG.

See all locations, services and hours.

Where Are Your Hospitals and Other Services Located?

Excela Health has three hospitals in Westmoreland County

  • Latrobe Hospital located on West Second Street, also called One Mellon Way
  • Frick Hospital at 508 South Church Street in Mount Pleasant
  • Westmoreland Hospital at 532 West Pittsburgh Street in Greensburg.

To view other Excela health facilities, like our Excela Square locations, click here.

Do You Accept My Insurance? Do You Have Assistance Programs?

Excela Health accepts all major insurances including UPMC Health Plan and Highmark. When it comes to health insurance, our policy is to accept yours. Excela Health is also an accredited provider of service for Medicare and Medicaid patients.

List of insurance payers

Patient financial assistance program summary

Administrative PFAP policy

Billing and collection policy

Patient financial assistance application form

Physicians excluded from charity care

Pay a bill online

Where Can I Park, and What Are Your Visitation Hours?

We want to make visiting our facilities as easy as possible. You can find our campus parking maps with visiting hours in the link listed here.

If you are visiting Westmoreland Hospital in Greensburg, you may park free in any of the Outpatient lots surrounding the hospital. There is also limited, metered on-street parking.

If you are visiting Frick Hospital, you may park on campus by the main or emergency entrance free of charge.

At Latrobe Hospital, free parking is available in the lots directly across from the hospital’s main entrance, on Joanne Street, and in the Lattanzio Parking Lot next to the hospital.

See visiting hours

Parking Maps:

The links below provide useful information including directions, parking, and in some cases facility maps of hospitals and other facilities within Excela Health. Please open and print these as needed in order to make your visit to one of our locations as trouble-free as possible.

Due to the December 1, 2021 closure of the City of Greensburg parking garage on Shearer street, we have updated our parking maps for the Excela Health Westmoreland Hospital campus.

Excela Health Westmoreland Hospital

Excela Health Latrobe Hospital

Excela Health Frick Hospital

Excela Health at Norwin

Excela Health Sports Medicine

How Can I Find a Job at Excela Health?

Excela Health, the largest employer in Westmoreland County, embraces the principles of high quality, compassion and commitment to excellence in patient care, close to home. When you join our team, you become part of a dynamic work force that embraces excellence and accomplishes the extraordinary. Click here to learn more about job opportunities at Excela Health.

How Can I Obtain Copies of Medical Records?

Click here for information on requesting medical records.

Can I Schedule My Imaging Appointment Online?

At this time, only select imaging appointments can be self-scheduled online. If your appointment is eligible, you will receive a text message or email invite with a link to schedule your own imaging appointment. You will receive your text or email to schedule within 24 hours of your initial appointment.

If you need to reschedule or cancel, you can do so by logging in to the same self-scheduling portal. Click here to access the self-scheduling portal.

If you need further assistance with your imaging appointment or self-scheduling, please call Centralized Scheduling at 724-689-0100.

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