Last updated: April 24, 2020
While the COVID-19 pandemic has focused attention on the fight against the disease, patients in our region still require emergency medical care for conditions and injuries not related to the virus. Heart attacks, strokes and other serious medical issues haven’t stopped during the outbreak. And we haven’t stopped treating them.
Excela Health reminds everyone that our Emergency Departments at Westmoreland, Frick and Latrobe Hospitals stand ready to provide the highest quality emergency care for all patients needing it. And in a manner that places the highest priority on protecting all of our patients during these difficult times.
532 West Pittsburgh Street,
Greensburg, PA 15601
508 South Church Street,
Mt Pleasant, Pa. 15666
1 Mellon Way,
Latrobe, PA 15650
In a medical emergency minutes matter. Choose an emergency department with a fully staffed care team including emergency medicine specialists who are supported by a full service hospital.
Excela health's three hospitals are the only designated primary stroke centers in Westmoreland County and the county's only STEMI receiving centers for the severest heart attack patients. And when you need it, our Heart and Vascular Center at Excela Westmoreland hospital is backed by a full service interventional cardiology program including cardiothoracic surgery.
We know that this is a stressful time for you and your family. Our goal is to provide you with excellent emergency medical care. Board certified emergency medicine physicians will oversee every aspect of your care and treatment in the emergency department. In the course of your stay, you may also see physician assistants, nurse practitioners, nurses, and technicians all working together with the physicians and committed to providing you the best possible care. All members of your care team will introduce themselves and they will be wearing ID badges defining their role. Do not hesitate to ask our staff members about their role in your care if you have any questions.
Your care begins as soon as you arrive! On arrival, a team member will ask you a few questions and take you directly to a treatment bed if one is available. The team will begin treatment and testing according to established medical guidelines based on the information that you provide. In cases in which a bed is not available, you may be directed to the waiting area for a brief period. We will do all that we can to keep you comfortable and get you into the treatment area as soon as a bed is available.
As part of your care, you have the right to an appropriate medical screening exam by a medical professional to the extent that we can provide such care. All emergency medical conditions will receive whatever treatment the staff and facilities have available that is necessary to stabilize the condition. If the hospital lacks certain capabilities to stabilize that condition we will arrange for transportation to a facility that does. You will receive these services regardless of your ability to pay. You do not need to have medical insurance, Medicare, or Medicaid to get emergency medical care.
Our goal is to provide you the best possible care as quickly as possible. Unfortunately, you may feel that you are waiting longer than you would like. Critically ill or injured patients often arrive which may temporarily occupy our nurses and doctors. We are sorry for any delays that occur but promise every patient the same level of attention. Our team will try to keep you informed of any delays but you are always welcome to inquire if you feel that the wait is unusually long. Results of lab tests and x-rays may take some time to return. During your waiting, our team is committed to keeping you comfortable and monitoring your response to treatment.
Our staff is committed to keeping you well informed about your care. We will do our very best to keep you updated and answer any questions that you or your family have. We encourage you to ask questions and feel free to express any concerns to our ED care team throughout your stay. If any member of the team is unable to address your concerns, please ask to speak with the emergency department physician, clinical coordinator, or charge nurse.
IF AT ANY TIME YOU FEEL THAT YOUR CONDITION IS WORSENING, PLEASE NOTIFY YOUR NURSE IMMEDIATELY.
Expert care begins at Excela Westmoreland Hospital in Greensburg, Excela Latrobe Hospital and Excela Frick Hospital in Mount Pleasant.
Feeling sick on a weekend but it's not an emergency? Primary Care Weekends is your stop for convenient medical care when your doctor isn't available. You'll find the same, high quality care you've come to expect from our Excela Health Medical Group doctors along with easy access to x-ray, blood work and more, if needed.
In the event of an emergency call 9-1-1 or get to the nearest emergency room.
In some instances, waiting to seek care can be devastating, even fatal.
Symptoms that may include, but are not limited to:
When a medical emergency happens, it’s good to know that help is close by. With the right technologies. The right services. And emergency medicine physicians and nurses who are dedicated to the care of patients with broken arms and “broken” hearts to stroke or sudden pain and more.
Our emergency care at Frick, Latrobe and Westmoreland hospitals has received national recognition for achieving excellence in patient satisfaction. Through the rapid entry program, patient waiting times are shortened and care is delivered more efficiently. Recently, all emergency departments were renovated, reconfiguring space to accommodate patient and staff flow, adding new technologies, and instituting best practices.
DID YOU KNOW ... The Excela Health Emergency Departments are among the first in the nation and the front runners in Pennsylvania achieving accreditation for Point-of-Care (POC) ultrasound from the American College of Emergency Physicians (ACEP). Recognition in ACEP's Clinical Ultrasound Accreditation Program (CUAP) came within months of the program's debut in June 2015, but was based on years of competency development within our emergency departments along with support from Excela's charitable foundations and radiologists. To achieve this accreditation, the emergency physicians at Excela Health had to provide extensive documentation of their training and quality assurance measures. These were then reviewed by a national board of experts in emergency ultrasound. Accreditation by CUAP is given to programs that meet the high standards established by the American College of Emergency Physicians.
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