Coronavirus (COVID-19) Updates: What You Need to Know from Excela Health
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Attention: Important Information From Excela Health.

If you are calling Excela Health to speak to a healthcare professional regarding coronavirus questions and concerns please be advised that our hospitals cannot provide medical information via the phone. We recommend you discuss any matters with your personal physician or refer to information on our website or that of the CDC or Pennsylvania Department of Health.

Should you be in need of a physician, please access our list of clinicians on this website’s Find a Physician tab.

Thank you.

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Excela Health is providing the latest information on the Coronavirus (COVID-19) and updates for patients and visitors regarding temporary changes to Excela Health policies and procedures.

Coronavirus Update from Dr. Carol J. Fox, Chief Medical Officer at Excela Health


How to Prevent the Spread of Coronavirus

To our community:

Recent days have become a challenge for all Americans due to the emergence of COVID-19 infection in the United States. Western Pennsylvania is not immune to this infection and as you are aware, as of this writing, there are 72 confirmed cases in Westmoreland County with many more test results that are pending.

We have been asked to make significant sacrifices as a community in order to mitigate the spread of this disease. Schools and businesses are closed. Individuals are asked to practice social distancing- keeping a minimum of six feet in between individuals and avoiding crowd situations. These actions are important and will help to minimize community transmission. Of utmost importance is maintenance of common sense measures: covering your cough or sneeze with a tissue that you discard immediately or with your elbow; avoid touching your face (nose/eyes/ mouth); staying even further away from others if you are ill; and above all, vigorous hand washing with soap and water for at least 20 seconds OR use of an alcohol based sanitizer.

At Excela Health, we are taking significant measures to keep our community, our patients, and our staff safe:

  • We are limiting visitors to our hospitals. We ask that there be only one visitor per patient in our hospitals at any given time. Exceptions can be made for patients in hospice or end-of-life care. We know that this may be difficult for some families, but avoiding close groupings in waiting areas is for your safety as well as ours. And importantly, for your loved ones who are trying to heal.

  • Visitors who are ill are not permitted.

  • We are asking vendors to stay outside of the hospital buildings.

  • Our physician leaders in each of our specialties are working with their patients to determine services that can be deferred at this time. If you are seeking routine care or truly elective surgical, or gastroenterology procedures, these services will be deferred at this time. We have made this decision in order to be compliant with best practice recommendations and to keep you and our staff safe.

  • We are providing appropriate Personal Protection Equipment (PPE) to our staff to use when in contact with patients who are being tested for COVID-19.

  • We have over 50 ICU beds in our hospitals and nearly 80 ventilators should they be required

  • We have multiple negative pressure rooms and the capacity to create more with negative pressure machines.

  • We are available to help you if you become sick. If you have a life threatening illness, please call 911 to transport you to the Emergency Department. If you have non-life threatening illness, please contact your Primary Care Physicians (PCP) for their advice. Please do not just walk in to your PCP. If you are ill, we want to take special precautions to protect you and other patients who may be in the offices when you arrive. Bear with us. We DO want to take the best care of you.

  • If, after obtaining your historical and symptom data (this step may occur via phone or via a web based application) and we believe your require testing for COVID-19, we will work with you to facilitate that testing. There is not an unlimited access to testing. However, we are committed to ensuring that you get the care and testing that makes the most sense for you.

  • We are collaborating closely with our county leadership team to ensure that our activities are in lock step with one another

  • We are posting COVID-19 information on our public website: This information is updated as new material evolves. We also offer quick links to the CDC ( Pennsylvania Department of Health ( websites.

We understand that there is a lot of information out there. It is our desire to attempt to make that information easily available and understandable to you. We understand that some of you are frightened. It is important that you remember that while more people will become infected, the vast majority of them will be able to recover to full health. Those most at risk, older adults and those with chronic illnesses will need our collective help. If you are shopping for essential items, pick up extra for these at risk individuals so that they can remain safely at home. Check on these individuals by phone in order to avoid social isolation while we are practicing social distancing. We have to work together as a community. We must look out for one another. We must not let fear overcome taking rational measures to protect our safety. Westmoreland County will persevere .

Information on COVID-19 Testing Results

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Hospital Visitor Restrictions

View Updated Visitor Policy

Excela Health Modifies Wi-Fi Capabilities During Coronavirus Pandemic

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Deliveries of Get-Well Wishes and Food Items

View the Policy

Pandemic Impact on Routine Medical Appointments

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Standard Process for Patients Scheduled for Surgery or Ambulatory Procedures

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Walk-in Wednesday Screening Mammography Program Temporarily Suspended

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Services Temporarily Suspended at Several QuikDraw and QuikDrawPLUS Locations

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Outpatient therapy services have been consolidated to two locations and by appointment only - Excela Square at Norwin and Excela Square at Latrobe

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In-Person Requests for Medical Records Temporarily Suspended

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Many Events Postponed or Canceled

View Classes and Events Calendar Updates

Primary Care Weekends

Due to the ongoing Coronavirus pandemic, the Primary Care Weekends - Greensburg office will be closed until further notice. Primary Care Weekends will continue to offer services at the Latrobe and Norwin locations from 8 a.m. to 4 p.m. on Saturdays and Sundays. As a reminder, any patient planning to use the Primary Care Weekend clinics who is experiencing a fever, cough and/or shortness of breath MUST CALL before coming to the office.  Your cooperation is appreciated.
Primary Care Weekends – Latrobe, located within Latrobe Hospital
Primary Care Weekends – North Huntingdon, located at Excela Square at Norwin