Coronavirus (COVID-19) Updates: What You Need to Know from Excela HealthFind out more
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Changes to Visitor Policy Effective Wednesday, January 27, 2021

Based on the latest data, Excela Health will allow limited visiting for patients in our inpatient nursing units. Beginning on Wednesday, January 27, 2021, the following visitor guidelines will go into effect:


  • Patients who are eligible for visitors may receive one individual visitor/support person at a time.
  • Visitors/support persons must wear a mask upon entry and throughout the duration of their visit.
  • Visiting hours are 1 to 6 p.m. on in-patient nursing units, 7 days per week. 
  • One support person may be permitted at discharge, even if outside the 1 to 6 p.m. timeframe.
  • All visitors/support persons must be 16 years of age or older.
  • All visitors/support persons MUST be screened at specified entry points. Entry points include the main lobbies of all three hospitals and the main entrances at the Squares.
  • Visitors/support persons who screen positive for fever, cough, or other signs of illness, will not be permitted entry.
  • All authorized visitors/support persons will receive a visitor pass that should be returned upon exiting the building.
  • Department/Unit staff have the discretion to limit the duration of visits based on clinical considerations.
  • Visitors/support persons should stay in the patient's room or treatment area while visiting or providing support.


  • Exceptions may be made, at the discretion of the department staff in the following compassionate care considerations:
    • Patients who are at the end of life or experiencing critical clinical situations may have additional visitors, at the discretion of unit staff.
    • Special privileges may be granted to an attendant, caregiver or family member of a patient who has an intellectual, developmental, or cognitive disability; communication barrier; or behavioral concerns.


  • Clergy will be considered visitors and follow the visitor guidelines, with the understanding that Catholic priests who customarily round on multiple patients could potentially overlap with other registered visitors.


  • Visitors/support persons will not be permitted in rooms of patients who have tested positive for COVID-19 or who are under investigation for COVID-19. Be assured that hospital staff will assist loved ones to remain closely connected with these patients and their treatment teams through virtual means including FaceTime and phone.


  • One visitor/support person may accompany patients in Emergency Departments.


  • Obstetric patients (new or laboring mothers) will be permitted one visitor/support person and that person must be the only visitor throughout the course of the admission. The visitor is permitted to leave and return within the duration of the admission.


  • Visitors/support persons accompanying patients for ambulatory, procedural, and other outpatient testing will be asked to wait at home or in the car during the test/procedure based on limited waiting areas and social distancing requirements. However, at the conclusion of the procedure/test, one visitor/support person will be permitted entry to be with the patient and to participate in discharge instructions and assistance with discharge.


  • For patients presenting to our hospitals for surgical procedures, one support person may be permitted to remain with the patient prior to and immediately after operative procedures.  They will be asked to leave the building during the procedure to avoid crowded waiting rooms.


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