Routine medical appointments are an important part of managing your health. Excela Health is now offering telemedicine visits, making it more convenient than ever to stay in touch with your physician and care team. Telemedicine, sometimes referred to as telehealth or virtual visits, offers an alternative to in-person appointments where patients can safely receive the medical attention they require from the comfort of home.
If you believe you, or a loved one, is experiencing chest pain, coughing or vomiting blood, difficulty breathing, severe headache or any other serious health issue go to the nearest hospital emergency room or call 9-1-1.
At Excela Health telehealth appointments are preferably conducted through FollowMyHealth (ExcelaHealth.me), a HIPAA compliant patient portal, to keep you and your personal health information secure. Patients of an Excela Health physician can reach out to the office and ask for an 'invite' to the patient portal. Patients can download the FollowMyHealth app on both IOS and Android devices or access through a personal computer by visiting: ExcelaHealth.FollowMyHealth.com
Telemedicine appointments may be offered in place of post-op follow up visits, routine medical checks and more. When you call to request an appointment an Excela Health representative will advise you if a telehealth appointment is possible. Examples of telemedicine appointments are:
If your provider determines that medications are needed, they may write a prescription and send it to your pharmacy of choice on your behalf.
Requesting a telehealth appointment is as simple as requesting an in-person appointment. You may call your physician's office or if you are in need of a physician you can use our Find a Doctor tool.
Patients may also request an appointment through the patient portal, FollowMyHealth, here. Using the FollowMyHealth platform is an easy way to stay in touch with your physician. Through this platform, patients can review their medical information including medication, vitals and results. If you need assistance with the patient portal you can call 1-888-670-9775 or view help videos below:
If you are planning to have a telemedicine appointment, please download the checklist here to ensure you are properly prepared for your visit. Download here