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Excela Health

Billing & Insurance

About Your Bill and Insurance Coverage

To continue providing services, our hospitals must receive compensation for those services. An inpatient hospital bill includes charges for your room, linen services, nursing care and meals as well as certain other goods and services ordered by your physician.

When a patient is discharged, the hospital submits the bill to the patient’s insurance company, if you have insurance through an employer or the state. If a patient does not have insurance, the bill becomes that patient’s responsibility. Additional payment options may be available if you meet program criteria or guidelines for financial assistance.

Hospital services not covered by your insurance are billed to the patient. For questions about a hospital bill or financial assistance, call the patient accounting department, 724-689-1850 Monday through Friday, 8 a.m. to 4:30 p.m. Communication (telephone, etc.) fees are not covered by any insurance.

A separate bill is sent from a patient’s physician(s), labs or other health care providers who perform services during a hospital stay. Physician services that can be billed separately include anesthesiology, radiology, emergency room, neurology, oncology, echocardiography, pathology, physiology and others. Arrangements for these and other services not provided directly by the hospital are the patient’s responsibility.

Access our online bill payment system.

Patients who do not have insurance coverage, whose insurance benefits are exhausted, the underinsured (which includes Medicaid patient pay amounts) and those whose income level is at or below 350% of the Federal Poverty Guideline are eligible to qualify for uncompensated Charity Care Assistance.

Patient financial assistance program summary

Patient financial assistance application form

Does Excela Health have payment plans?

At Excela Health, we are committed to your health and well-being, and want to make sure you are able to receive the care you need, when you need it - without financial concerns standing in your way. That's why we have partnered with CarePayment to provide affordable financing options to our patients who need help paying their medical bills over time. Click here to learn more.

Excela is an accredited provider of service for Medicare and Medicaid patients.  The following insurance payers are currently contracted to provide services to their members:

• Adagio Health

• Aetna

• Bravo Health

• Cigna

• Community Care Behavioral Health

• Devon Health Services

• Gateway Health Plan

• Health America

• Highmark

• Intergroup Service Corporation

• MHNet

• MultiPlan

• PHCS (Private Health Care Systems)

• United Healthcare Community Plan (formerly Unison, Three Rivers Health Plan)

• United Behavioral Health

• United Health Care Network


• Value Options (psychiatric services)

We recommend that you always verify coverage with your insurance company.

Additional Resources

Find A Physician

Excela Health
Administrative Offices
532 West Pittsburgh Street
Greensburg, PA, 15601