The Excela Health nurse regards a patient encounter as an occasion to create a healing environment in which a patient’s health, comfort, dignity and well-being are improved through a genuine, caring relationship along with the use of evidence-based practices. Our nurses strive to make a positive impact on the patient’s care along with attention to that patient’s family/loved ones. An Excela Health nurse thinks critically, solves problems and shares in decision-making while embracing a helping-trusting relationship with colleagues all for the patient’s benefit.
Excela Health nurses believe that excellence in patient care is achieved when the value of learning from each other is prized and that upholding a culture of collegiality and congeniality supports the recruitment and retention of the best and brightest in order to achieve excellence in patient care.
Excela Health nursing leadership believes:
• That a healthy working environment inspires the caregiver, and conversely, caregivers shape the environment.
• That trust and respect for each staff member’s efforts aid in building quality care in the hospital, the clinic setting or the home.
• That teamwork and shared decision-making should be participatory and inclusive, fostering a commitment to continuous improvement.
• That patient care is an occasion to nurture a healthy encounter that seeks to address a patient’s health, dignity and well-being using evidence-based practices.
A Model for Nursing Excellence: Excela Health Shared Governance
Begun in 2011, the Shared Governance program at Excela Health ensures the use of best practices in the areas of Practice and Transitional Research, Quality and Safety, Professional Development and Management. Headed by a Leadership Council to oversee the four councils, they provide nurses with a voice in decision-making that creates a positive impact on both patient care and their own work environment. Through these five councils, more than a dozen committees with members from each Excela Health site explore issues crucial to nursing, such as professional image, service excellence and life-long learning.